Democratic Governments have in the past had difficulties in sharing information transparently with citizens and also supportting citizen/ community participation in their activities. This is partly been to the large volumes of information being generated and stored across thousands of paper files which has made sharing difficult if not impossible. Slow modes of communication also lead to delayed communication with the public. However, increasingly, governments are using ICTs to improve information processing and sharing, leading to greater transparency. India has passed the [http://rti.gov.in/ Right to Information Act], 2005 and the use of 'pro-active' disclosure through the Internet is seen as a very important way of meeting RTI needs. Apart from information transparency, transaction processing too has been simplified in many areas. Booking of travel tickets has become simple, and in case of education, admission, examination administration etc. has also become quicker and more efficient. | Democratic Governments have in the past had difficulties in sharing information transparently with citizens and also supportting citizen/ community participation in their activities. This is partly been to the large volumes of information being generated and stored across thousands of paper files which has made sharing difficult if not impossible. Slow modes of communication also lead to delayed communication with the public. However, increasingly, governments are using ICTs to improve information processing and sharing, leading to greater transparency. India has passed the [http://rti.gov.in/ Right to Information Act], 2005 and the use of 'pro-active' disclosure through the Internet is seen as a very important way of meeting RTI needs. Apart from information transparency, transaction processing too has been simplified in many areas. Booking of travel tickets has become simple, and in case of education, admission, examination administration etc. has also become quicker and more efficient. |